We are working to improve our support for job seekers who have any level of hearing loss many of whom have lost jobs and have to reapply. Often after having missed out on information and re-training opportunities available to others who do not have communication barriers, which are a further disadvantage when competing for scarce jobs.

We have agreed with Job Centre Management and DWP Accessibility Management how we can cooperate on this project when the systems are ready. We are now working on the systems required to support the service.