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September 2022
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UKCoD offers support to ALL to report failure to accept UK Relay calls

Our survey of the BT-operated text relay “Relay UK” showed 70% of participants experienced problems with contacting banks, medical professionals, government agencies, or large companies refusing to accept relay calls. If you experience any problems with any of the above communications issues please follow the link below and answer the 19 questions. We expect it […]

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UK Council on Deafness, RNID and SignHealth have welcomed a decision by the telecoms regulator, Ofcom, to provide deaf access to the 999 emergency service in British Sign Language.

Following a joint campaign by the three charities supporting deaf people, Ofcom has said that telecoms providers will be compelled to offer their customers free 24/7 access to the emergency service via a video relay service (VRS) on both an app and website. VRS allows a deaf person to make a video call to a […]

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