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Hearing Link launches survey to help shape digital services

News Release: Wednesday 20th July 2016

Immediate release 

The UK-wide charity Hearing Link has launched a new online survey to help it understand how to shape its future digital services.

In April this year, the organisation unveiled a refreshed website at which is mobile responsive giving users access at home or while on the go through tablets and smartphones.

Using this development as a spring board, Hearing Link, which provides information and support for people with hearing loss, their families and friends, wants to extend its digital reach to include more online hearing loss communities.

The survey is designed to find out what members of the hearing loss community want and need in order to better communicate online.

Dr Lorraine Gailey, Chief Executive of Hearing Link, said: “We pride ourselves on creating meaningful connections for people with hearing loss.  We already offer a number of digital platforms, including our website, e-newsletter and social media channels. We want to diversify and create even more opportunities for our supporters to share experiences, information and support each other online.

“Our short online survey is an opportunity to discover the needs of those who use our services as well as the wider hearing loss community.  I would encourage input from all individuals, groups and organisations across the sector, so we can provide the digital resources that are wanted and needed.”

You can add your views to the survey at:  It takes between 5-10 minutes to complete.

The survey closes on Sunday 21st August 2016.

For hearing loss information and support, please visit



For further information please contact:

Lorna Armstrong, Marketing & Communications Manager


Tel/SMS: 07912 268903