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May 2024
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BT’s ‘Next Generation Text’ Service goes live

BT have launched their new Next Generation Text Service (NGT) which will make it much easier for people with hearing and speech impairment to make phone calls.

The new service gives deaf, hearing and speech impaired people greater freedom and flexibility and allows them to communicate in real time, from a variety of locations, using a range of mobile devices. Customers can now make faster, more fluent phone calls using ordinary smartphones, tablets, laptops and PCs as well as their existing specialised terminals. 

Next Generation Text Service website

Ofcom News Release