Search Site for Items
Consultation – BSL access 999 emergency
The regulator, Ofcom, have published a consultation setting out the case for the 999 emergency service phone line to be contactable in BSL.
Ofcom want feedback on
- the need for BSL access to 999; and
- to understand how the deaf community wants the service to work
Three BSL videos are available on the Ofcom Website and can be viewed here or you can read a transcript (PDF, 209.1 KB) of the three videos.
Details of how to respond back to Ofcom are also available on their website.
What UKCoD are doing
To put pressure on Ofcom we need to demonstrate the barriers deaf people face. We need to show why text based solutions don’t work for BSL users.
To gather this information, UKCoD have recently created a Facebook Group called BSL access 999 emergency
What can you do
- Join the BSL access 999 emergency Group; and
- Share your experience of access 999 – or your fears about having to access emergency services via a text service
- Explain how access in BSL to the fire, police and ambulance would help
If you don’t have a facebook account or wish to share something in private
Please e-mail us at campaigns.email@hearingloss.org.uk – this will not be made public without your clear permission.