Ofcom’s consultation on introducing an emergency 999 video relay service, has now closed. We hope to see Ofcom’s reaction to the consultation in June 2020.
Ofcom have said that if they decide to introduce 999 VRS, it will probably take a year to set it up. We have encouraged Ofcom to make this process as quick as possible and to ensure that the Deaf community is involved and informed on the work they are doing. We will continue to make this point to Ofcom and share any information we can with this group as we get it.
Thank you to all of you for sharing your experiences, and over 800 people who signed the petition run by Action on Hearing Loss.