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February 2023
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Relay Services

Following the open letter in the Times, representatives from the sector are being copied into a reply from BT, UK Competitive Telecommunications Association and the Mobile Broadband Group, with it they included a letter sent to the Minister last November, initial reactions range from disbelief in the telecoms companies misunderstanding of deaf peoples needs to anger at the apparent lack of understanding of BSL users needs, a detailed response will be issued shortly.