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Ofcom could fine BT over Next Generation Text Relay delay
BT has been warned by the communications regulator Ofcom that it could be financially penalised for a delay in making available a new telephone service for deaf and hard of hearing people.
Lidia Best, Trustee of UKCoD and Chairperson of NADP comments “National Association for Deafened People (NADP) is very disappointed with the delay and the breach of OFCOM deadline. We hope that the right attention is now given to resolve the issues and people, both deafened and hard of hearing people, and those who want to get in touch with them, will be able to benefit from the improved service.”