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Research with text relay users
Ofcom has commissioned Facts International and Opinion Leader to carry out research into users’ experience of text relay. As you know, text relay has been now been available via the NGT app for six months. (The service remains available via textphones, but to benefit from the enhanced features of NGT you need to use the app.) Ofcom is carrying out a two-stage research project to find out about […]
Read MoreBT fined over text relay
BT have been fined £800K by Ofcom for failing to provide the Next Generation Text Service within their deadline. Press Release, 17 March 2015 Ofcom has today fined BT £800,000 for failing to provide an improved text-to-voice service for its customers with hearing or speech impairments between April and September last year. The service, called […]
Read MoreMinisterial statement about changes to Access to Work
Mr Mark Harper MP, (The Minister for Disable People), has today submitted a written statement on Access to Work to which UK Council on Deafness will be responding. Access to Work : Written statement – HCWS372Department for Work and PensionsMade on: 12 March 2015 by Mr Mark Harper MP Statement: Access to Work plays a key […]
Read MoreMinisterial statement about changes to Access to Work
Mr Mark Harper MP, (The Minister for Disable People), has today submitted a written statement on Access to Work to which UK Council on Deafness will be responding. Access to Work : Written statement – HCWS372 Department for Work and Pensions Made on: 12 March 2015 by Mr Mark Harper MP Statement: Access to Work plays […]
Read MorePlans to deny hearing aids to people in North Staffordshire
On Friday, the Clinical Commissioning Group (CCG) published the board papers for the meeting on 4 March. Agenda item 11 is to approve Hearing Loss Commissioning Policy and Eligibility Criteria. See http://www.northstaffsccg.nhs.uk/boardpapers. There are full details of the Commissioning Policy and Eligibility Criteria in the notes – please see pages 42 – 48. Action on Hearing Loss […]
Read MoreSubtitles
For people who are deaf, subtitles are vital to their understanding of television programmes, and while it is encouraging to see a steady increase in the amount of programmes broadcast with subtitles, organisations regularly receive complaints about the quality of subtitles. Action on Hearing Loss have surveyed deaf people to inform Ofcom of people’s experience […]
Read MoreCelebrating National Cochlear Implant Day
Today, 25th February 2015, is International Cochlear Implant Day celebrating this transforming hearing technology and it was on February 25, 1957, that French doctors performed the first cochlear implant in the world. One of our members, The Ear Foundation started cochlear implants for children during February 1989 and it is fitting that this week that they have been handed the […]
Read MorecontactSCOTLAND-BSL
NHS 24 online BSL Video Relay Interpreting Service pilot launches phase 2 NHS 24 online BSL Video Relay Interpreting Service pilot, which aims to improve access to health services for people in Scotland who are Deaf, deafened or hard of hearing will launch phase 2 of this pilot service on Monday 2nd March 2015. The […]
Read MoreSurvey about BSL / English Interpreter
Please help the BDA by completing the survey for its research. The DEADLINE is 25th FEBRUARY 2015 Further information is available at: http://bit.ly/BSL-Interp-Survey A copy of the report will be available upon request at the end of the survey.
Read MoreImproving Experiences for d/ Deaf Patients
Why do we need to improve the quality of interpretation and translation services? We know that people who have difficulty in communicating their health issues and needs to primary care providers because of language barriers, including because they are d/Deaf, have worse health outcomes. Providing high quality interpretation and translation services is an important part […]
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