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October 2022
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Ofcom could fine BT over Next Generation Text Relay delay

BT has been warned by the communications regulator Ofcom that it could be financially penalised for a delay in making available a new telephone service for deaf and hard of hearing people. Lidia Best, Trustee of UKCoD and Chairperson of NADP comments “National Association for Deafened People (NADP)  is very disappointed with the delay and […]

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Next Generation Text Relay Service

At a meeting in May with UKCoD’s Deaf Access to Communications group, BT apologised for the delay in launching the Next Generation Text Relhttp://deafcouncil.org.uk/deaf-access-to-communications.htmlay service and reiterated their commitment to delivering the new service. They acknowledge the disappointment, frustration and anger that many feel, and recognise the need to rebuild trust and confidence in the […]

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Review of Relay Services

Further to the Ofcom Review of Relay Services: Further Consultation, UKCoD and TAG welcomed the opportunity to respond.  UKCoD/TAG submission to the consultation

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Relay Services

UKCoD writes to BT, MGB and UKCTA in response to their reply to signatories to the open letter published in the Times.  The letter reads…

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Relay Services – Ofcom response

Ofcom have today published Review of Relay Services: Further Consultation. The Closing date for responses is 13 July 2012.

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Relay Services

Following the open letter in the Times, representatives from the sector are being copied into a reply from BT, UK Competitive Telecommunications Association and the Mobile Broadband Group, with it they included a letter sent to the Minister last November, initial reactions range from disbelief in the telecoms companies misunderstanding of deaf peoples needs to […]

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Relay Services – Open Letter Update

Firstly to say, thank you to everyone for signing the letter and all the support since its publication. The letter has produced a lot of interest in the media, see the news report provided. We are grateful for the responses so far, all these show there is a commitment to finding a solution to ensure […]

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Frustration on Telephone Relay Campaign…

UKCoD & TAG write to Ed Vaizey to express frustration

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Relay Services for the Deaf and Hard of Hearing

Encourage your MP to sign the RELAY SERVICES FOR THE DEAF AND HARD OF HEARING – EDM – details can be found here www.parliament.uk – Primary sponsor Malcolm Bruce MP

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