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March 2024
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GDPR Update

Christopher Jones, Chair of DAC and Craig Crowley, Chair UKCoD wrote a letter to Daniel Bowling, ICO in order to seek clarification and guidance on an issue that is of concern to deaf people, the use of relay operators in telephone calls and other transactions and the implications of this under the General Data Protection Regulation (GDPR). A […]

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Ofcom Diversity and Inclusion Programme 2018 – 2022

Consultation  Ofcom has recently consulted on its Diversity and Inclusion Programme 2018-2022. Read DACs response here

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Prudential introduces service for deaf BSL users

Prudential has become the first retirement product provider in the UK to introduce a web-based video relay service (VRS) for customers who use British Sign Language (BSL). A BSL version of this news release is available. Read More>>

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Nationwide launches free sign language service

Great news! Nationwide to team up with SignVideo to enable deaf and hard of hearing customers to access services  Customers will be able to access sign language interpreters online to manage their finances Nationwide is the first building society to offer this service Launched this week, SignVideo Live will allow British Sign Language (BSL) users to […]

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Free online course on the public procurement of accessible ICTs

This 7 week course is fully accessible for deaf people and is based on text and powerpoint presentations.  Each student needs to spend 4 to 5 hours per week.  Best of all it is free!  The course starts on 7th November and places are going fast…… ITU Online course on Public Procurement of accessible ICT products […]

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Video Relay Service

Today, Santander Consumer Finance (SCF), in partnership with SignVideo, has launched a Video Relay Service (VRS), for the British Sign Language (BSL) community. The service is available for all account servicing, supporting customers with many of their day to day account queries and transactions. The service enables deaf BSL-using customers to place video calls to […]

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Survey on how deaf people use the telephone

The deadline has now been extended to end September 2016. Link to survey UKCoD through its subgroup DAC (Deaf Access to Communications) is carrying out a survey to assess how deaf people are using the telephone and in particular their experience with Next Generation Text Relay which was launched in October 2014. We need as many deaf people […]

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New video launched to raise awareness of NGT

A short video called ‘Introducing Next Generation Text’ has been created with the support of the National Deaf Children’s Society and is being widely promoted amongst the younger Deaf Communities to help them find out more about the Next Generation Text (NGT) service. It highlights the benefits of NGT and demonstrates how relevant and easy […]

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Survey on how you use the telephone

UKCoD through its subgroup DAC (Deaf Access to Communications) and alongside its member organizations is carrying out a survey to assess how deaf people are using the telephone.  In particular we are interested in how deaf consumers are getting on with the Next Generation Text Relay service which was launched in October 2014 or if […]

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NGTS – word of thanks

Great to receive thanks from Brendan Casey yesterday on the Deaf Next Generation Text Service Group Facebook page…….. “Would like to say a special big thank you to Ofcom and BT and https://deafcouncil.org.uk/ and Natalya Dell and Mike Aston and Helen Oxlade and Donna Lordan and many others and of course the community members who fought for BSL videos to […]

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