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November 2024
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UKCoD/DAC Relay UK Survey

Thank you to everyone who participated in the 2020 Relay UK survey.  The initial results were surprising.  We will now review the information provided by you before we can issue key findings.   During this process we will be approaching some participants who provided contact details to enable to obtain views on possible solutions to the […]

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Law change opens doors for deaf jurors in England and Wales

Deaf people who require the use of a sign language interpreter will be allowed to take part in jury service for the first time, it has been announced. Before this announcement, laws strictly prohibited anyone beyond the 12 sworn jurors from entering jury deliberation rooms. This is to safeguard against outside influence. It meant that […]

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UKCoD / DAC Relay UK Survey 2020

UKCoD invites all users or previous users of the BT telephone text relay to help by telling us about your experience with it. The survey will remain open until 17th January 2021.   If you have a few minutes to yourself at any time before 17th January, we would really appreciate you allowing us to take […]

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Download the Relay UK app, for easy conversations with anyone, anywhere

Download the Relay UK app, for easy conversations with anyone, anywhere Relay UK, a service provided by BT, helps people with hearing and speech difficulties communicate with anyone over the phone, whether that’s family and friends, work colleagues or healthcare providers. Simply type what you’d like to say, and read the replies straight away, while […]

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BSL Act

David Buxton, Chair of the ‘BSL Act SIG’, one of UKCoD’s Special Interest Groups, would like to share with you information about this group and key points about the work they have been doing so far towards a new BSL Act. Watch David’s signing this information in the video below or scroll down to read […]

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World Hearing Day

Theme: Hearing Care for ALL! Screen, Rehabilitate, Communicate World Hearing Day 2021 will mark the launch of the first-ever World Report on Hearing.  

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DWP enters legal agreement to improve services for deaf customers

The Department for Work and Pensions (DWP) has entered a legally binding agreement with the Equality and Human Rights Commission (EHRC) to improve support for deaf customers accessing its services by telephone. Two advisers raised a complaint with the EHRC on behalf of four hearing-impaired people who needed to use the telephone service with a […]

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Calling all who have used Relay UK in the last year

Watermelon Research are looking for participants in a survey about the Relay UK service, which you might also have known as NGT or Text Relay. The survey is being conducted on behalf of BT, to understand what you think of the service. Previously this survey has helped us make significant improvements to Relay UK, including […]

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Contact PDSA with SignLive

Great news! You can use the SignLive app to contact PDSA, the UK’s leading veterinary charity. PDSA operate a network of 48 Pet Hospitals throughout the UK, all of which can be contacted directly from the SignLive Community Directory. British Sign Language (BSL) users who call will be connected to a qualified BSL interpreter who […]

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Making on-demand services accessible – Second consultation

Ofcom is carrying out a second consultation (PDF, 1023.9 KB) on how on-demand services should be made accessible, to help us to make recommendations to Government.  The videos below give a summary of their proposals on areas where they particularly want to hear from sign-language users. Video Links: Consultation  BSL summary videos How to respond To respond […]

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