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September 2022
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BT rebrand Next Generation Text to Relay UK

BT launched  Relay UK today with a new and improved app.  It brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology. The service remains free to use for all UK mobile customers in the UK and the new app can be downloaded from the Apple Store […]

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URGENT – Send your view on TEXT or BSL Relays to your MP now!

With the debate at Westminster Hall this coming Thursday, 30th November, UKCoD have created the following suggested Email Templates for TEXT or BSL Relay users to send to your MP via email –  click on the template links below. Mandatory Video Relay Service (VRS) Template You would like a mandatory VRS to be introduced You have […]

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Ofcom could fine BT over Next Generation Text Relay delay

BT has been warned by the communications regulator Ofcom that it could be financially penalised for a delay in making available a new telephone service for deaf and hard of hearing people. Lidia Best, Trustee of UKCoD and Chairperson of NADP comments “National Association for Deafened People (NADP)  is very disappointed with the delay and […]

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