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September 2022
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Consultation – BSL access 999 emergency

Ofcom’s consultation on introducing an emergency 999 video relay service, has now closed.  We hope to see Ofcom’s reaction to the consultation in June 2020. Ofcom have said that if they decide to introduce 999 VRS, it will probably take a year to set it up.  We have encouraged Ofcom to make this process as […]

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Consultation – BSL access 999 emergency

The regulator, Ofcom, have published a consultation setting out the case for the 999 emergency service phone line to be contactable in BSL. Ofcom want feedback on the need for BSL access to 999; and to understand how the deaf community wants the service to work Three BSL videos are available on the Ofcom Website […]

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Technology and the Workplace

UKCoD Conference This year’s conference was themed ‘Technology and the Workplace – fact vs fiction’ and was very kindly hosted by BT at their iconic building, BT Tower for which we are extremely grateful.   The conference was well supported with our thanks to sponsors InterpreterNow, SignLive and RedBee Media together with exhibitors ATLA, SignVideo, […]

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URGENT – Send your view on TEXT or BSL Relays to your MP now!

With the debate at Westminster Hall this coming Thursday, 30th November, UKCoD have created the following suggested Email Templates for TEXT or BSL Relay users to send to your MP via email –  click on the template links below. Mandatory Video Relay Service (VRS) Template You would like a mandatory VRS to be introduced You have […]

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Positive Meeting with Rt Hon Matt Hancock MP, DCMS

The Chair of UKCoD, Craig Crowley together with his advisor, Jim Edwards today met with the Rt Hon Matt Hancock MP for a positive meeting on VRS provision in the UK. Purpose: To ask the Minister to support a government wide approach to purchasing VRS and to support a further review by Ofcom of the […]

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Video Relay Service

Today, Santander Consumer Finance (SCF), in partnership with SignVideo, has launched a Video Relay Service (VRS), for the British Sign Language (BSL) community. The service is available for all account servicing, supporting customers with many of their day to day account queries and transactions. The service enables deaf BSL-using customers to place video calls to […]

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